Frequently Asked Questions
Everything you need to know about your WFC home experience.
What is the typical shipping timeframe for furniture orders?
Large furniture items generally ship within 5-7 business days, while smaller home decor items are processed within 48 hours. Delivery times vary based on your location.
Do you offer white-glove delivery and assembly?
Yes, we offer white-glove service on select oversized items. This includes room-of-choice delivery, professional assembly, and removal of all packaging materials.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original condition. Please note that custom-made or upholstered pieces may be subject to a restocking fee.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our logistics partner's portal.
Are your materials sustainably sourced?
WFC is committed to quality and ethics. We partner with manufacturers who prioritize FSC-certified wood and eco-friendly textiles whenever possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger home investments.